Which Hot Water System Is Best?

Which Hot Water System Is Best?

What to know about hot water systems for your home

A working hot water system is an essential part of a comfortable living environment, especially for during winter. However, knowing the right hot water system for your home can be quite challenging because there is so much to consider. Do you know if you want a gas, electric, solar or heat pump system? Will your water supply be from a storage tank or continuous water flow? How big will your tank be? How much do hot water systems cost? This article will provide you with all of the information you will need to know about the best hot water systems to suit your home.

What type of hot water system should you use?

There are a number of different types of hot water systems to choose from, such as:

  • Electric.
  • Gas.
  • Instant.
  • Heat pumps.
  • Solar.

Here is some of the main information on each of these systems that will help you understand what hot water system is the best for your home.

Electric water heating

Electric hot water systems are a popular choice among many Australians. They can be installed quickly if an existing system is getting replaced, for a low cost both indoors or outdoors. They are also inexpensive to purchase however, they can be more expensive to run, especially at the full day rate. You can purchase a storage or instant electric water heating system.

Gas hot water systems

Gas hot water systems have been around for some time now and are a common part of many households. There are a number of different storage and instant gas hot water systems you can purchase. These systems are generally cheaper to run than electric water heaters but have a worse carbon footprint.

Newer models have become more eco-friendly in recent years with natural gas and LPG models. LPG models are one of the most cost-effective options due to their heating value. Gas systems can be installed in a short amount of time if an old system is to be replaced, for a low cost and have a quick reheat time.

Instant water heaters

These systems are also commonly referred to as continuous or tankless water heaters because they do not require a storage tank for a water supply. Instant electric hot water systems only heat up the water you require, which ultimately lowers the cost of running the system as the amount of electricity or gas used to heat the water is reduced.

This also prevents any energy wasted heating the water when it isn’t being used. Due to their compact design, these systems are great for smaller areas, like apartments or offices but are still installed in a number of homes also.

Heat pump hot water

This system works by drawing out heat from the air to heat up stored water. Heat pump compressors can be installed indoors, but work best in well-ventilated areas so they are often installed outdoors. These heaters have high energy efficiency, low environmental impact and are a practical renewable energy option for water heating. Heat pump hot water systems are suited to warmer climates but can be installed with a booster for colder areas.

Heat pump heaters often have a high initial cost but most systems are eligible for a Small Scale Technology Certificate (STCs), which is a government initiative that helps lower the purchase cost of heat pumps. You can have an integrated, split or retrofitted heat pump hot water system installed into your home.

Solar hot water system

Solar-powered hot water units have a great eco-footprint and have a significantly low running cost. The installation process can be more time consuming as the builder will need to see the house plans to find the best location for the panels. The upfront cost is quite expensive but can be lowered from government incentives and rebates.

What water tank should you have for your water heater?

If you want to have a water storage facility for your water heating system there are a number of things you should consider, including:

  • Tank size – knowing what size hot water system do you need varies from the number of people using the facility, number of areas that require hot water.
  • Area of installation – best installed in a sunny or well-insulated spot to maintain quality of heating.
  • Tank type – stainless steel tanks are more expensive but have a longer lifetime.
  • Maintenance – to ensure your tank works for as long as possible, get a professional hot water system service.

Your hot water system specialists

If you are looking for a professional hot water system service across Brisbane, Logan, Redlands and the Gold Coast get in touch with Ryan Old Plumbing. We have a team of fully trained and licensed plumbing experts who have years of experience installing, repairing and replacing a wide range of water heater types, brands and models. You can rely on our efficient and cost-effective service to provide you with a solution that will meet your hot water system requirements. Contact us today!

Why Won’t My Toilet Flush?

Why Won’t My Toilet Flush?

Toilets are an everyday part of your life, and they are located everywhere – your home, your workplace, the shopping centre and everywhere in between. When you think about it, we kind of take them for granted, and just assume they will work as we need them to.

But, what happens when they don’t work as they should? We have collected a few reasons why your toilet may not be flushing, and how they can be fixed. Give Ryan Old Plumbing a call on 1300 055 940 if you need a toilet plumbing expert.

Toilet won’t flush? here are possible reasons

There are a few common reasons as to why your toilet likely won’t flush:

The button

Is there an issue with the flushing mechanism on your toilet? Whether it is a button, a pull chain or a level, does it feel normal when you use it?

It may be that the flushing mechanism is actually the issue, and not another section of your toilet, due to a broken linkage mechanism.

Worn flapper

If the chain on your toilet is working fine (and isn’t too loose), the flapper may have worn out. This will require replacing – they can be found at your local hardware store – and can be replaced yourself if you feel comfortable.

Inside the toilet

If the flushing mechanism seems to be working as it should, it may be the insides of your toilet that are causing the problem. Lift the lid of the cistern and take a look – does anything in there look visibly broken, worn or misplaced?

Don’t keep flushing! If your toilet isn’t flushing properly, do not consistently flush it over and over.

Water levels

Is there water inside the cistern? This water is what makes its way to your toilet bowl when you flush so if it is empty, no flushing can occur. This can generally indicate one of two problems – a water supply issue (check your other outlets) or a blocked cistern inlet valve.

If the water level is low, you may need a fill valve. These can be purchased from your local hardware store and can be installed yourself.

Blocked toilet

If your toilet is overflowing when you flush, this can indicate there is a blockage somewhere – you can try and remove it yourself (make sure you wear some gloves) or call in the blocked drain plumbing professionals who help you with this one.

Use a plunger

If you can not locate the blockage, it may be time to get out the plunger. Give it a go a few times – don’t just give up after one go – and you will hopefully find the clogged drain will give out.

What should I do if my toilet won’t flush?

Call in the professionals! Although there are plenty of DIY options available, and we have listed out a few options above, it is always best to call in a local plumber such as Ryan Old to help out. That way you know the proper tools and equipment are being utilised, and the job will be completed right the first time.

How can I prevent it from happening again?

There are a few ways that you can help prevent your toilet from having flushing issues:

  • Only place human waste and toilet paper down the toilet – and make sure you don’t put too much toilet paper down there either!
  • Regularly clean your toilet.
  • Consider a water-efficient toilet.

Give Ryan Old Plumbing a call on 1300 055 940 if you need some help.

Low Water Pressure: Causes and What You Can Do

Low Water Pressure: Causes and What You Can Do

Why you may be experiencing low water pressure?

Low water pressure can disrupt your routine and maybe bad enough to call in your local plumber. In this article, we will discuss the 7 possible reasons for low water pressure in your house and how to address the issue. Keep reading to learn more.

Occasional low water pressure problems

  • Do you have multiple appliances like the dishwasher and washing machine running at the same time? Or you may be using multiple plumbing fixtures at the same time(running a bath, watering the garden or washing the car) creating a high load on the system. If this problem occurs occasionally, stopping a few of them may be enough to resolve the issue.
  • If the above doesn’t fix the issue – Test all the appliances and plumbing fixtures. Identify if all or only a few are affected by low water pressure.
  • Check if the cold water supply is affected or hot water, or both? If the only hot water supply is affected, it could be due to your hot water system (low hot water pressure).
  • Contact your local plumbers who can quickly resolve the issue.

Common reasons for low water pressure

The pressure and flow rates in your home can be affected by a number of factors:

Water supplier maintenance

Your local water supplier may be conducting maintenance work that can temporarily reduce the water pressure in your area. Ask your neighbours if they are facing the same issue or contact your water supplier to find out if they are working on an issue. You may have to sit tight and wait for them to resolve the works before your pressure returns to normal.

If there is no ongoing maintenance in your area, there may be a problem with your plumbing system causing the issue.

Fault in the pressure regulator

The pressure regulator is a valve controlling the water pressure so it is safe for your plumbing system. When the pressure regulator develops a fault, it may cause the water pressure to increase or decrease.

Shutoff valve or PRV valve isn’t open

There are two shut-off valves controlling your home’s water supply – one at the water meter and the other at your home. If the valves are only partially open, they may affect the supply. Inspect the valves and make sure they are both fully open. If the valve is broken, contact a qualified plumber to get the valve replaced.

Clogged pipes, tap fittings, showerheads

Over time water pipes can become blocked with mineral deposits, rust, or other materials. One simple way to diagnose if the problem is caused by blocked pipes is – the water flows normally when you open the tap but then the flow drops significantly. Contact your blocked drain plumbers immediately to remedy this issue.

Corroded pipes

The water pipes in your home are often made of galvanised steel or copper, over time due to sediment deposits they can begin to corrode. Galvanised steel pipes will last for around 20 years whereas copper pipes generally last for up to 50 years.

If you have an old house, the pipes may be severely rusted from the inside making the issue hard to identify. If the pipes are corroded you may not be able to see the blockage and you will have to contact your local plumbers who can replace the pipes in your home with durable materials.

Leaking taps & pipes

A leak in your pipes or tap can also reduce the flow of water. If you notice puddles of water outside your home (particularly between the metre and the building) or your kitchen/bathroom is experiencing unexplained mould growth, these are sure signs of a leaking tap or pipes. Turn off the water supply from the mains and contact your plumber for expert leak detection and repairs.

At Ryan Old Plumbing, we can detect leaks, fix dripping taps, repair toilets and more. Call us today for prompt and professional service.

Broken or faulty fixtures

If the low water pressure problem occurs with only one or two taps, they may be clogged with dirt or damaged by rust. After continuous use, the washer and o-rings will no longer function well, potentially blocking the water flow resulting in low pressure. You can try to fix your tap by replacing the washer yourself or contact your local plumber to test and replace the faulty tap fitting.

Other factors that can affect low water pressure

  • The height of the property above the water main and its height in relation to the local storage reservoir (the higher the elevation of the property the less pressure you are likely to receive)
  • The condition of the service pipe (the smaller the pipe and the older it is, particularly if made of lead or galvanised iron, the greater the loss of pressure as water is drawn through the pipe)
  • Whether the property shares a supply pipe with other properties (usually within flats). The higher the flow, the greater the loss of pressure by the time it reaches the kitchen tap
  • Peak demand conditions (the time of day most people are drawing water from our network, typically breakfast time and tea time. Higher demand equals lower pressure)
  • Your internal plumbing (if you have long pipe runs within your property the water has to travel longer distances through the pipes and the potential for pressure loss is therefore increased).

What you can do:

If you are experiencing low water pressure continuously, check that your internal stop tap is fully open. If you are able and it is safe to do so you can also try turning your external stop tap.

In most cases, your stop tap will be installed at the boundary of your property. If you are on a water meter, you may have a stop tap that is installed inside the metering chamber. The stop tap will either be a plastic head that needs to be turned 90 degrees to its open position or if it’s a brass tap this needs to be unscrewed until it reaches a natural stop. At the same time, you can also check that you do not have a leak on your supply which may be causing the low pressure.

Your local plumbers for low water pressure

Contact your trusted local plumber at Ryan Old for all your low water pressure issues throughout Brisbane at 1300 055 940. Alternatively, complete our online plumber booking form and we will get back to you.

Our 24-hour emergency plumbers can attend to all your plumbing needs ASAP. So get in touch with us now.

Common Instant Gas Hot Water System Problems

Common Instant Gas Hot Water System Problems

When it comes to hot water in your home or workplace, you likely don’t think too much about how it works or what it does – you just turn on the tap and hot water comes out. And we don’t blame you

Having hot water is great in more ways than one – a long hot shower after a big day at work, using the dishwasher or just turning on the hot tap in the kitchen to wash your coffee mug – but what do you do when it isn’t working as it should?

Hot water issues can be disruptive in a variety of ways, not just when you want to run a nice warm bath after a long day. So, if you have an instant gas hot water heater and it is causing problems, keep reading to learn more. If you require further assistance, call Ryan Old Plumbing on 1300 055 940.

How does an instant gas water heater work?

An instant gas hot water heater, also known as a tankless, instantaneous or continuous flow system, only heats water as and when you need it. They have either a pilot flame or electronic ignition and water is heated by a gas burner as it flows through a coiled pipe, otherwise known as a heat exchanger. When you turn on a hot water tap, the gas burner starts up and heats only the water that is needed at that time.

how instant gas hot water work

  • Learn more about gas hot water systems here.
  • Learn more about instant hot water systems here.

What benefits does an instant gas water heater offer?

Instant gas hot water systems offer a huge variety of benefits, including:

  • Reduced amounts of wasted water.
  • Highly efficient systems.
  • Save energy and are more eco-friendly than many other choices.
  • Generally compact, so can fit in a variety of spaces (including small apartments or workspaces).
  • Both flued and unflued options are available.
  • Can be installed both indoors and outdoors.
  • Less lag time for water heating.
  • What are common instant gas hot water system problems?

What are common instant gas hot water system problems?

Although instantaneous gas hot water systems have a range of benefits, they do have some common issues too. The following common instant gas hot water problems are:

No hot water

If you don’t have any hot water at all, check the following 3 things. If you still don’t have hot water, call a hot water plumber.

  • Check that the system is plugged into the electrical outlet and switched on.
  • If your instant hot water system has a controller, double-check that it is on and the temperature is correct.
  • Check any gas appliances in your home to see if the gas is flowing – if they work, the gas supply isn’t the issue. If they are not working, you have hopefully found your issue – check your gas valve meter and call your local gas provider for further assistance.

The pilot light will not ignite

If your pilot light will not ignite, remember that a feature of instant gas hot water systems is that they require moderate to high water flow to ignite a pilot light. Therefore, run your hot water tap for a few minutes to see if this starts it.

Water is lukewarm

A faulty thermostat or a faulty diaphragm can cause lukewarm water to replace hot water.

Water is sporadically hot and cold

If you are finding that your water is sporadically hot and then cold, this is a problem many instant gas hot water systems experiences. There are a few things that can cause this including:

  • An undersized gas bottle can result in not enough gas getting to your system.
  • A faulty showerhead or a restrictor may be affecting the ability of a tap to register as a ‘hot water tap’.
  • The gas meter diaphragm may be faulty.

Producing less water and/or lower water pressure

If your instant gas hot water system is not producing as much water as it should, or the water pressure is lower than it should be, there are two main issues that it could be:

  • A broken or faulty thermostat.
  • The strainer valve may be blocked on the cold inl>

If your water is lower in pressure, this can be related to the pilot light. Remember however that instant hot water systems, in general, supply water at a lower hot water pressure than storage alternatives.

What to do with instant gas hot water system problems?

If your instant gas hot water system is experiencing any issues, call a professional such as Ryan Old Plumbing and they can assist. Remember, choosing to do the works yourself can void your insurance and any warranties you may have, and won’t guarantee the job is completed correctly. Always speak to the local plumbing experts!



Who Is Responsible For A Blocked Drain?

Who Is Responsible For A Blocked Drain?

Blocked drains are a pain – they are disruptive, messy and potentially very expensive. So, trying to figure out who is responsible for a blocked drain is likely one of the last things you would like to think about while figuring out how to unclog your plumbing.

That is why our local plumbing team have put together a little guide as to who is responsible for different blocked drains and who to call – if you require some further assistance or information, contact Ryan Old Plumbing today on 1300 055 940.

What are the most common causes of blocked drains?

The most common causes of blocked drains are:

  • Grease, oils and fats.
  • Tree roots, plants and/or dirt that damages plumbing.
  • Storm damage.
  • Foreign objects, such as toys.
  • Wet wipes.
  • Hygiene products and sanitary items.
  • Human hair.

There are so many more things that can cause a drain blockage, but these are the ones that blocked drain plumbers see most often.

Who is responsible for a blocked drain?

When the property is owner-occupied

Property owner

  • Any and all plumbing issues and blockages that are located on your property are your responsibility. This includes in, under and around your home and any other buildings on your property.

Council/Wastewater Authority

  • Your local council or wastewater authority is responsible for all the pipes, drains and water metres that lead away from your property. They respond to blockages or issues in the main sewer line, as well as in the stormwater network from your property boundary.

When the property is rented

According to the Retail Tenancies Authority in Queensland, the following applies.


The Landlord is responsible for a blocked drain if:

  • The Landlord is the one who caused the blocked drain or caused damage that resulted in a blocked drain.
  • The blocked drain is due to fair wear and tear, such as age, storm damage and/or tree roots.
  • If the blocked drain is no one’s fault, the Landlord is responsible as property owner.


The Tenant is responsible for a blocked drain if:

  • The Tenant is the one who caused the blocked drain, even if it was accidentally. This can include situations such as foreign objects falling down the drain unintentionally or human hair causing a blockage.
  • The Tenant caused damage to the property, which resulted in a blocked drain.

If a situation arises where the blocked drain is an emergency it may be that the tenant arranges the appropriate fix to occur and who is responsible is arranged at a later date.

Who should you call if there is a blocked mains sewer drain?

Who you should call when it comes to a blocked mains sewer drain depends on where you are located. Also remember, calling someone for assistance when it comes to blocked mains sewer drains refers to pipes, drains and/or inspection points that are not located on your property or another private property.


Brisbane residents can call Queensland Urban Utilities 24 hours a day on 13 23 64. More information can be found at urbanutilities.com.au.

Gold Coast

Gold Coast residents can call the City of Gold Coast on (07) 5667 5801 or 1300 000 928.

More information can be found at goldcoast.qld.gov.au.


Redland residents can call the Redland City Council on (07) 3829 8999. More information can be found at redland.qld.gov.au.


Logan residents can call the Logan City Council on (07) 3412 3412 or 1300 156 426 (if you have a Logan City Landline). More information can be found at logan.qld.gov.au.

Need urgent help with your drains in Brisbane and Gold Coast? Our local plumbers can help. Contact us today on 1300 055 940 or complete our online plumber booking form.

What size hot water system do I need?

What size hot water system do I need?

Hot water is a crucial part of Australian life, from showers and baths to dishwashers and washing machines. But how do you know what hot water system size is best for your needs?

With so many hot water options on the market, you would be excused if you find it all a little overwhelming. Keep reading to find out more and if you would like further help, give Ryan Old Plumbing a call on 0488 856 880.

What are the different hot water systems available?

There are two different types of hot water systems and four different types of hot water service (confusing we know)

Hot water system types

  • Storage hot water system: also called tank systems.
  • Instantaneous hot water system: otherwise known as instant, tankless or continuous flow hot water systems.

Hot water service

What are the daily hot water demands for homes?

The average daily hot water needs of different households according to Energy Rating include:

Number of people Daily hot water demand (in Litres) Approximate size of storage tank needed (in Litres)
1-2 120 160 – 250
3-4 200 250 – 330
5-6+ 300 400+

What factors do I need to consider?

There are a range of factors to consider when looking at a hot water system and the size you need:

  • Would you like storage or an instant hot water heater?
  • How much space do you have to house a hot water system?
  • Do you have a preferred hot water brand?
  • How many people will be using the hot water heater?

One person generally uses about 50L of hot water a day.

  • When will everyone be using hot water? Will it all be at the same time, or at different times of the day?
  • How many showers are completed a day? When do they occur? E.g. morning, night, both?
  • How many hot water outlets do you have?
  • Do you wash your clothes in hot or cold water?
  • Do you have a dishwasher? How often do you use it?

How do you size a hot water system?

There are a few things to sit and look at when sizing a hot water system, including:

  • Storage hot water heaters: These hot water units are sized according to how many people are in your household. Remember, the more people that live in your house, the larger the storage hot water system will need to be.
  • Solar hot water systems: Just like storage hot water heaters, and sized in accordance with how many people like at your house.
  • Instant hot water units: These hot water systems are sized in accordance with how many hot water outlets you have in your home. The more outlets you have, the bigger the system you need.

water heating unit sizes

There are a few other points you should consider, such as:

  • If you choose a hot water system that is too big, you will be paying for water that is being heated and stored and you aren’t using it.
  • If you choose a hot water heater that is too small, you will run out of hot water regularly.
  • If you decide on an instant hot water system, and it is too small, you will not be able to get hot water from multiple hot water taps at once.

What size hot water system do I need?

The following is a guide only – we always recommend speaking to a qualified hot water professional such as Ryan Old Plumbing for further information.

Electric storage hot water systems

Off-peak Peak rate
Number of people Capacity (Litres) Number of people Capacity (Litres)
1-3 160 1 25
2-4 250 1-2 50
3-6 315 2-3 80
5-8 400 3-5 125

Natural gas and LPG hot water systems

Storage Continuous flow
Number of people Capacity (Litres) No. of outlets at one time Flow rate (Litres/minute)
1-3 90 1 16
2-4 130 2 20
3-5 170 2-3 24
4-6 200 3+ 32
5-9 260

Solar hot water systems

Number of people Hot water required

(Litres per day)

Approximate tank size Collector area (m2)
1-2 120 180 2
3-4 200 300 4
5-6 300 440 6

Information contained in the above three tables courtesy of Sustainable Energy Authority Victoria.

Heat pump hot water systems

Less than 200L (Small) 200 – 300L (Medium) 300L+ (Large)
Small home or apartment Average-sized home Large home
1-2 bedrooms, 1 bathroom 3 bedrooms, 1 bathroom 4+ bedrooms, 2+ bathrooms
Maximum of 2 people Maximum of 3 people 4+ people
Not generally suited to off-peak tariffs May not be suited to off-peak tariffs, some can run on restricted peak tariffs though Restricted hours and off-peak tariff are possible.

Information for the above table courtesy of Energy Rating.

Suggested hot water system options

In general, a solar hot water system is the most efficient option currently available on the market and the cheapest to run. If this is not an available option to your household though, a few other choices include:

  • Small household: 1-2 people. Small gas storage hot water system OR a gas or electric instant hot water system.
  • Medium household: 3-4 people. Heat pump hot water system OR continuous flow or storage gas hot water heater.
  • Large household: More than 5 people. Large heat pump hot water system, gas storage hot water heater or multiple continuous flow hot water systems (not that economical).

A family of four

For reference, if you are a family of 4 with 2 adults and 2 children, you would approximately need:

  • Electric hot water system: A 250 – 315L hot water storage tank for off-peak or a 125 – 160L tank for an instant system.
  • Gas hot water system: A storage tank of around 135 – 170L, however, there are alternative instantaneous options available too.
  • Solar hot water system: Around 4mᒾ of solar collector area and a 300 – 360L tank.
  • Heat pump hot water system: A 270 – 315L tank.


What plumbing can you do yourself?

What plumbing can you do yourself?

DIY plumbing – what you can and can’t do

Doing plumbing work yourself around the house can be a great way to save some money however, there is only a specific list of DIY plumbing work that can be legally done by an unqualified person. If someone was to carry out unlicensed plumbing work, they could be left with a $32,000 or more fine. So to help you avoid paying a huge fine, this article will help you understand what DIY plumbing work is allowed to be carried out by an unqualified person.

What plumbing can I do myself?

Despite the many laws and regulations regarding licensed plumbing, there is some plumbing work you can carry out yourself legally, such as:

  • Replacing caps to ground level inspection openings on sanitary drains.
  • Cleaning and maintaining ground level grates to traps on sanitary drains.
  • Changing a showerhead.
  • Replacing a jumper valve or washer in a tap.
  • Maintaining an above or below ground irrigation system used for effluent disposal.
  • Replacing a suction cup rubber, drop or float valve washer in a toilet cistern.
  • Replacing a toilet seat.
  • Changing tap flanges, handles and buttons.

What are the benefits of hiring a professional plumber?

As well as complying with legal regulations and avoiding a hefty fine, there is a wide range of benefits to hiring a licensed professional to carry out plumbing work in your home.

Qualified plumbers will have all of the necessary skills, training and experience to complete your plumbing work efficiently and to industry standards. Hiring a professional not only saves time but will also prevent any damage or mishaps, as a result of an ineffective installation. If you happen to make any mistakes when dealing with water connection pipes, a small leak could cost you thousands in water damage to your home, which could have been avoided by hiring a professional plumber in the first place.

Plumbers can provide you with leak detection services that can save you significant amounts of time and money by detecting leaking pipes early before they become a huge risk and expense for your home. Leak detection is always a great option if you notice dampness, cracks, mould or a damp smell in or around your home.

Also, plumbers already have all of the required tools and equipment to complete a number of drainage solutions for your home, so you can save yourself the time and hassle of purchasing your own. Why should you spend money on equipment that you won’t have any experience with using or have any need for after the job is completed when you can hire a cost-effective plumbing expert?

Professional plumbers are great for emergency plumbing. If you have a ruptured pipe or need an emergency toilet repair, you will require efficient plumbing services that are available 24/7. Emergency plumbers will arrive at your home with all of the equipment needed to complete the needed plumbing service as quickly as possible.

Your specialist Brisbane and Gold Coast plumbing service

Are you looking for a specialist plumbing service for your Brisbane or Gold Coast home? Get in touch with Ryan Old Plumbing today to arrange a local plumber to provide you with a professional service. We specialise in a wide range of residential and commercial plumbing installations, repairs and maintenance. Contact us today by calling 1300 055 940 or by completing our plumber booking form today.



How long do hot water systems last?

How long do hot water systems last?

Hot water systems are a huge part of our everyday life, from showers to dishwashers to filling the laundry sink. A lot of the time we don’t even realise the reliance we have on hot water heaters, but they play a crucial role in more ways than one.

But, do you know the average lifespan of your hot water system? When you think about it, it runs 24 hours a day, 7 days a week and has to work at the drop of a hat. What’s your lifespan guess?


Although it may sound a little confusing, there are two different types of hot water heaters and four main types of hot water service.

Types of hot water systems

  • Instant hot water: otherwise known as continuous flow, tankless or instantaneous hot water heaters
  • Storage hot water: otherwise known as tank hot water heaters

Types of hot water services


There are four major aspects that affect how long your hot water system will last for:

  • Type.
  • Quality.
  • Usage.
  • Water quality.


In general, hot water systems last around 8 – 12 years. To be more specific:

  • Storage hot water: Enamel and glass-lined tanks last 5-10 years, whereas stainless steel and copper last 7 – 10 years.
  • Instant hot water: Last longer than storage systems, usually up to 20 years.
  • Heat pump hot water: 10 years (approx).

Always check the warranty of the hot water system you are buying, to ensure it is sufficient length for the type you are purchasing.


Keep an eye out for any of the following signs and symptoms, as they may be indicating it is time to replace your hot water system:

  • Age: If your hot water system is 15-20 years old, it is likely that it is in need of replacing.
  • Noise: If your hot water system is making a lot of noise, such as hissing or sizzling, this is a sign it may need to be replaced.
  • Provision of hot water: If your system is no longer producing reliable hot water, this can be a sign it may need replacing.
  • Corrosion: If you are finding that there is rust and/or sludge around the fittings, this corrosion can indicate a need for a replacement.


There are a few tips and tricks that you can implement to help your hot water system last longer:

  • Have a hot water professional complete regular servicing.
  • Always follow the manufacturer’s maintenance recommendations.
  • Keep an eye on the sacrificial anode.
  • Check the temperature and pressure relief valve (TPR).
  • Give Ryan Old Plumbing a call if you require any assistance with your hot water heater, or for any other plumbing needs today!


What is a gas compliance certificate?

What is a gas compliance certificate?

A gas compliance certificate is provided when a gas installation has been completed. But that isn’t all you should know – keep reading to learn more about why they are so important (and why you should have one). If you would like to know more, give Ryan Old Plumbing a call on 1300 055 940.


A gas compliance certificate is a certification that is provided when all or part of a gas installation is completed. This applies to both natural gas and LPG.



Gas compliance certificate

A gas compliance certificate is a certification that is provided when all or part of a gas installation is completed. This applies for both natural gas and LPG.

Gas inspection certificate

Gas inspection certificates are in relation to vehicles and their onboard gas installations, as opposed to homes or workplaces.

Gas system compliance plates

Gas compliance plates are required to be placed on any installation or gas system, or a part of a gas system, that is supplied with fuel from a fuel gas network. This applies to both natural gas and LPG. Head to the DNRM website if you would like further information.


A gas defect notice can be issued by a qualified gas fitter if they are concerned about a gas installation that may not be compliant with the relevant regulations. This applies when there is an imminent risk of any kind to either life and/or property if appropriate action is not taken

cautions symbol


Yes, there is. The Petroleum and Gas (Production and Safety Act) 2004 is the piece of legislation that applies to all gas appliances in Queensland. It requires any person who installs all or part of a gas system to provide to both the owner and the supplier a gas system compliance certificate and, if necessary by law, attach a gas system compliance plate.

In relation to gas system compliance plates, section 96 of the Petroleum and Gas (Safety) Regulation 2018 is the best place to start when it comes to legislation.


Yes. Gas compliance certificates are compulsory. Always ensure you have checked the qualifications of any gas fitter you have complete works for you, as incorrect or unregistered gas fitting work can have a range of issues in the future (including not being covered if something goes wrong).


If your gas fitter does not already provide you with a gas compliance certificate, you will be required to request one when:

  • The gas in your building is connected for the very first time.
  • A new gas appliance is installed. This can include stoves, cooktops, hot water systems, fireplaces and ovens.
  • A gas appliance is being replaced.
  • The gas in your building is being reconnected.
  • A new gas pipe is installed. This can include gas hot water or a gas bayonet for outdoor BBQs.

large fire


Besides the obvious reason that it is a legal requirement, a gas compliance certificate shows that you have safe gas appliances and installations in your home or workplace. Safety around gas is a huge priority, so gas compliance certificates ensure just that.

Additionally, should there be any concerns with your gas installation in the future due to faulty workmanship, you can contact the person who completed the installation to complete repairs. Ryan Old Plumbing always ensures they complete all gas works to the highest standards to minimise any issues that may arise.


Only an appropriately qualified gas plumber can issue a gas compliance certificate ie. someone who holds a Gas Work Licence or Authorisation.


Definitely. Although it isn’t a regulatory requirement, having your gas appliances inspected and tested every 3-5 years is strongly suggested. This allows for any problems to be located before they become too large, as well as ensuring your safety and saving in large costs, later on, should a nasty surprise arise.

gas stove


How to Unblock a Drain

How to Unblock a Drain

Tips to clear a blocked drain

Blocked drains are one of the most frustrating inconveniences for any homeowner, which is why it is important to know how you can unclog your drain quickly if it’s blocked. This article covers a range of different drain unblocking methods that you can choose from when clearing a clogged drain.

Boiling water

To remove soap or fat blockages from a drain, you can simply just pour boiling water down the clogged pipe. This method is easy and free, however, you do have to take caution when pouring the boiling water as you could burn yourself or damage the sink seal.

Natural Enzymes

Natural enzymes can deal with drain blockages that are harder to unblock. This method involves firstly, adding ½ a cup of salt, then ½ a cup of bi-carb soda, then 1 cup of vinegar followed by pouring 1 cup of hot water down the drain also.

Using natural enzymes is danger free, won’t do damage to the drains and can be repeated as many times as necessary. It is often effective at clearing most blocked drains, however other methods are required for dealing with more severe blockages.

The chemical approach

Hydrochloric acid and a wide range of commercial drain cleaner products are often used to combat blocked drains. They are poured down a clogged drain and left there for around 30 minutes, before being washed out with water.

These products are fairly cost effective and are available at many hardware stores and supermarkets. However, when handling hydrochloric acids and drain cleaners, it is best to carefully read the instructions, wear protective gloves, glasses and a breathing mask.

Plunger method

Although plungers are seen as a bit of an ‘old school’ way of clearing a blocked drain, this method is still quite effective, especially for toilets. In order to have enough pressure to push air through the drain, you will need to create a drain seal. This can be done by blocking off one of the drains in a double sink or by covering the overflow with a damp cloth. This method can take a few attempts but is often very successful.

Plumbers drain snake

The drain snake is a flexible metal cable that is inserted into a drain and rotated, either by hand or with a machine, to clear out blockages. The drain snake is also another extremely effective declogging method used by a number of plumbers.

You can hire drain snakes however, they are difficult to effectively operate without the sufficient training and experience. You can also damage ceramic drain pipes with a drain snake, so it is often best to hire a plumber.

Checking the u-bend

Despite how close the u-bend is located to the start of a drain pipe, blockages can still occur in this part of a drain. When checking the u-bend, it is best to always wear protective gloves and clothing to protect yourself from drainage fluids. You just need to unscrew the u-bend from the connected drain pipe and clean it out. It is handy to have a bucket below the pipe when you are opening it to catch any fluid that might come out during the process.

Hiring a professional plumber

The most effective way to unblock a drain is to have it done by a professional! Qualified plumbers like the team at Ryan Old Plumbing have all of necessary training, experience and equipment to efficiently unblock a drain in your home. They will save you the hassle of hiring or buying equipment that you aren’t experienced with or won’t find a good use for after the drain is unblocked.

Your Brisbane drain cleaner specialists

If you want your drain unblocked by a plumbing professional, get in touch with Ryan Old Plumbing. We are industry experts when it comes to unblocking drains efficiently and to a high standard.

We also offer a professional drain cleaning service, which is a regular clean of your home’s drains to prevent blockages from occurring in the first place. Talk to us today about your blocked drains on 1300 055 940 or complete our blocked drains request form.

Trade-in for Solar Hot Water System Offer

Save $400 on your new hot water system

Need a new hot water heater?

You can be eligible for a $400 rebate if you trade in your old water heater for a new Rheem Hiline or Loline Solar Hot Water System or Heat Pump (300 litre or above). We are Rheem solar specialists dealers and can install a new hot water system or replace your existing system and help you claim the applicable incentives. Contact us today for more information.

Rheem Promotion for Solar Hot Water Heater

Read more:Rheem Solar Promotion

How can you take advantage of this great hot water trade-in offer?

The trade-in offer is applicable on the following systems of 300 litres and above:

  • Rheem Solar Stainless Steel Roof Systems – 52H and 52L with L, NPT and CSA2007 Series Collectors
  • Rheem Solar Electric Boosted Ground Systems – Loline SS Direct Series, VE Direct NPT Series and VE Direct CS07 Series
  • 52D and 52C with NPT Series Collectors
  • Rheem Heat Pump Systems 551 and 554 Series Systems – MPi and HDi Models

You can also claim Small-scale Technology Certificates (STCs) and rebates offered by the state and federal government. Our hot water plumbers can help you with this great hot water system trade-in offer and the applicable government incentives. Speak to our team today to find out more.


  • The Trade-In offer is Point of Sale discount offer on a selected range of Rheem products. It is NOT a redemption or Cash Back offer.
  • Offer not available with any other offer relating to Rheem or the participating products.
  • The promotion commences on 01/09/2020 and ends at 11:59 pm AEDST on 30/11/2020

Benefits of Solar and Heat Pump Hot Water Systems

  • They use less energy than gas and electric hot water heaters.
  • You can save on your utility bills.
  • They last longer than conventional water heaters.
  • They can increase the value of your home.
  • The gas and electricity prices will continue to rise in the coming period and it is better to switch to solar or heat pump hot water system.
  • The savings on utility bills can offset the initial cost of the water heater.
  • They use energy from the sun – they reduce your carbon footprint and are an environmentally friendly water heating option.

Why is my water bill so high?

If your water bill has increased unexpectedly it could be an underground water leak such as a broken water line outside your house or it could be a leaking tap, toilet cistern or shower. At Ryan Old Plumbing we use drain inspection technology to investigate the problem, then, once identified, we can fix the issue.